Interactive Guest Service


Radisson Blu Resort, Świnoujście with the latest solutions from iLumio!

26/03/2018 17:09 Alle


Because of it’s unique hospitality and diversity of culture, Poland attracts more and more tourists each year. Świnoujście, which is located in the north-western extremity of Poland, is one of the most interesting places, and not only in terms of tourism, but also as far as health is concerned. Among other places, travellers may book their stay at the modern Radisson Blu Resort which is next to impossible to miss. It is located just 50 meters away from a sandy beach, near a seashore promenade. This hotel offers its guests much more than overnight stay only.


Radisson Blu Resort is part of Baltic Park Molo which, because of its characteristic specification and access to many attractions, has become the icon of Świnoujście. By decision of the investor behind this complex was to use many innovative solutions as well, e.g. iLumio Smart Digital Signage. These are interactive screens thanks to which hotel guests can do some of the following:


– check the date, time and weather forecast in different languages;

– get information on the hotel and local attractions;

– view the hotel’s gallery;

– display the building map;

– get information on the current events in the area;

– display advertisements and promotions available in the hotel premises.


Technological progress makes it possible to provide increasingly more advanced and personalised services while having an impact on professional service and contact with the customer through the screen. Thanks to iLumio TV, customers of Radisson Blu Resort Świnoujście can control a TV set using a tablet (navigating with a TV remote control in the application), take advantage of the available offer (ordering a service to their room) as well as get information on attractions in the area and send messages to the reception desk.


With iLumio TV, subscription TV channels, films and services will not only serve to meet the highest expectations of the guests, but also contribute to your undisputed, leading position on the market, which will in turn translate into keeping current and acquiring new customers. Finally, multimedia screens’ role in contacts with guests is more and more important and therefore the self-service interactive kiosk – iLumio Smart Digital Signage – is above all a useful and helpful source of information.


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