Modern information transmission technologies play an increasingly more important role in contacts with the customer and that is why they enjoy growing interest of many companies which focus on professional customer service. One of such innovative solutions is a self-service interactive kiosk which is both a useful and helpful source of information, but also an effective advertisement.
Multimedia kiosks are characterised not only by their ability to display goods or attractive promotions, but they display primarily a wide range of functionalities in the form of a presentation of offers or services. They will work perfectly in many places of various nature, e.g. airports, railway stations, shopping centres and also hotels. Interactive totems iLumio Smart Digital Signage and custom functionality have been adapted to the expectations of the guests five-star hotel Atlantis The Palm in Dubai. This impressive building offers over 1,539 rooms and it’s architecture combines many attractions which are often far apart. To meet the expectations of guests, the hotel provides them some interactive kiosks, iLumio Smart Digital Signage that allow quick and easy navigation.
The functionality, that makes the iLumio Smart Digital Signage stand out, is definitely the Wayfinder. It is a very simple and intuitive navigation module having the function to use different filters which allow guests to move around the hotel while avoiding the most popular or external routes. Moreover, it informs guests not only about the approximate time of arrival at the destination, but also enables them to set the shortest route between points.
Multimedia kiosks with software iLumio allows a wide range of functionality. Some of them include:
– Wayfinder (a map with point-to- point navigation);
– Food and Entertainment – a list of all restaurants with pictures of dishes, special offers and their menus;
– Advertising campaigns with automatic triggers and many types of ads (banners, screensavers with advertisements, pop-up advertisements);
– Events in the hotel – a timeline of all events in the hotel with the option to filter them;
– QR code in each place – makes it possible to check the same content in the mobile application.
Currently, iLumio works in over 15,000 hotel rooms around the world – from Europe to the Middle East and the islands in the Indian Ocean. An enormous advantage of innovative programmes from iLumio is their flexibility towards hotel owners. This is the case as they offer solutions not only for the biggest players in the hotel industry, but also give local hotels a chance to get noticed on the market.