MY VALAMAR App is one of the most advanced among other projects in hospitality. More than 90 different functionalities, 5 integrations, dedicated design delivered in 5 months.
What are the benefits for Guests?
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Great source of information and planning
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Useful and problem-solving app
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Focus on the guest
What are the benefits for Hotels?
- Selling with application
- Reduce costs and OTA commission
- Strengthening brand loyalty
- Strengthen direct relationships with guests
- Promote services and upsell
- Improve guest experience
- Get ready for the future
- Multi-tenancy functionality
What functionalities are available for guests?
- Mobile key – integration with Adria Electronic
- Mobile check-in – integration with OPERA PMS
- Mobile check-out – integration with OPERA PMS
- Calendar – personalized timeline with hotel events
- Live chat – direct contact with hotel personnel
- Direct room booking
- History of past reservation
- Preferences – guest preferences like late arrival, allergies, etc.
- Mobile payments
- Guest profile
- Special personalized dashboard
- Wayfinder – digital maps of the property with navigation
- Reservations – possibility to book restaurant table, SPA treatment, excursions, other services available in the property
- Shops
- In-room dining – with delivery to room, beach, pool
- Marketing campaigns – prepare, create and distribute special offers, happy hours, VIP offers
- Beacons integration with Wayfinder and marketing campaigns
- Remainders of guest reservations and hotel events
- Room service – wake up services, pick up time, mini bar refill, room cleaning, technical issues, food orders
- Social functions – recommend a friend
- Info pages – overviewing pools, beaches and all attractions at the hotel
- Perfect Experience Creator integration – guests could book in the app external services available in Croatia like: experiences, renting a car, transfers, destination presentation, local specialties with delivery to the room, special requests
- Pre-authorisation functionality – possibility to hold money just in order to send it later as a payment for service
